Refund

Fashion Nova - Refund
Fashion Nova - Refund
I didnt get the full refund as I was owed. All my items on my order wasnt apart of a promo. As you can see on the receipt the mesh item was full priced
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ID
#3997403 Review #3997403 is a subjective opinion of poster.
Location
Mount Laurel, New Jersey

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Verified Reviewer
New Reviewer

I paid for rush delivery

I paid for rush delivery for 1 day but it not coming in time.why it's not coming in time .and I paid for 1 day delivery I need answers
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ID
#3996897 Review #3996897 is a subjective opinion of poster.
Loss
$54
Preferred solution
Deliver product or service ordered
New Reviewer

Shipment

My shipment was sent back to shipper (fashionova) by Fedex after it arrived in Ottawa Canada, my home city. Fedex just said my shipment was undeliverable just because I leave in a locked apartment. They just emailed to say they were returning it yesterday itself and yet they never emailed or text for to to pick it up from a location
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ID
#3996396 Review #3996396 is a subjective opinion of poster.
Location
Ottawa, Ontario

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New Reviewer

I did not get sale prices on my order 10148****

We purchased the items online yesterday. Order # 10148****. We have not been given the sale prices for some reason. Can you please rectify.
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ID
#3995175 Review #3995175 is a subjective opinion of poster.
Preferred solution
Price reduction

I'm checking to se if you received the return

I would like to know how do you receive your refund I return some item but havent heard back from anyone on the items I return
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ID
#3993889 Review #3993889 is a subjective opinion of poster.
Location
Norfolk, Virginia

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New Reviewer

Missing merchandise

Need to speak to customer Hard to get in contact with somebody without getting the run around logging into this logging into that it should be simple as simple as simple as it is to purchase something

User's recommendation: Don't shop here.

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ID
#3992876 Review #3992876 is a subjective opinion of poster.
Loss
$150
Preferred solution
Deliver product or service ordered
New Reviewer

Issue with a order

I'm not receiving emails. I have new email. And I'm trying to get a return. But need the account number and I can't find it
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ID
#3992820 Review #3992820 is a subjective opinion of poster.
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Missing package

It's been 2 months have not received my package and they did not give me a credit and I'm very frustrated and upset been dealing with covid and can't be fighting and losing my strength over this,all I want is credit of what I paid for to buy something else cause my items are no longer available so please find a solution fast

User's recommendation: Faster service on missing items.

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ID
#3992523 Review #3992523 is a subjective opinion of poster.
Loss
$33
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Me quitaron el dinero

Hice un pedido y no aparece en mis pedidos y ya me quitaron mi dinero quisiera saber si me va a llegar o no
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ID
#3992498 Review #3992498 is a subjective opinion of poster.
Location
Fresno, California

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New Reviewer

I not giving any stars because I received no help or answers

I didnt receive my daughters package although it says delivered, and she has been waiting on her clothing for a while. Im annoyed to not being able to speak to a customer service representative, because I spend a lot of money on Fashion Nova.

User's recommendation: Live Representatives.

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ID
#3992369 Review #3992369 is a subjective opinion of poster.
Pros
  • Nice clothing for affordable prices
Cons
  • Third party shipping
Preferred solution
Deliver product or service ordered
New Reviewer

No answer

Return service I never received my package and I want a refund I tried calling they said phone service not available
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ID
#3992241 Review #3992241 is a subjective opinion of poster.
Loss
$42
Preferred solution
Full refund

I received my package it was open and one of the items was not in there and I'm sending the two jumpsuits back because it's not what it look like and the material is cheap and It Don't Fit

I placed an order on September 15th I never got confirmation I never got out of tracking number or anything and now they said they refund me $40 and some change but I still owe them the rest when I didn't get nothing so can you please help me

User's recommendation: Not sute.

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ID
#3991986 Review #3991986 is a subjective opinion of poster.
Location
Cleveland, Ohio

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Verified Reviewer
New Reviewer

I had return and trying to use my credit it doesn’t apply to my order and no one answer my phone calls

I need to use my refund credit it doesnt apply o my new order and no one is at their live agent its all fraud

User's recommendation: Never buy from them.

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ID
#3991894 Review #3991894 is a subjective opinion of poster.
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Still haven’t received my orders

Fashion Nova - Still haven’t received my orders
Fashion Nova - Still haven’t received my orders
It should my package was delivered but I still have not received anything. It said it was delivered last week. I tried calling the one 800 number and that didnt work I try emailing still have not received any response this is very unacceptable
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ID
#3991757 Review #3991757 is a subjective opinion of poster.
Location
Saint Louis, Missouri

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New Reviewer

Did not receive package as promised.

Update by user Sep 21, 2022

No stars

Update by user Sep 21, 2022

Delivery sucks

Update by user Sep 21, 2022

Customer service sucks.

Update by user Sep 21, 2022

Package not delivered as promised.

Update by user Sep 21, 2022

Payed for same day air for nonthing.

Update by user Sep 21, 2022

Package not delieved as promised.

Original review posted by user Sep 21, 2022
I feel like customer service sucks. You have no live person to speak to whereas the problem can be solved. Just a responded email that does not make any sence. Why pay for next day air, when you do not receive your package as such. I need a refund. Got package 2 days later. My whole attending to a birthday party was canceled.

User's recommendation: Order at your own risk.

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ID
#3991172 Review #3991172 is a subjective opinion of poster.
Service
Fashion Nova Customer Care
Pros
  • Nice stuff affordable
Cons
  • No way to contact company
Loss
$15
Preferred solution
Full refund