Fashion Nova Reviews

I only received 8 items of my 16 items that I ordered. I never received an email of items being out of stock.

When I received the shipment tracking all 16 items were to be shipped. Where are my 8 items? This has never happened before and I am very concerned. Please help me get my 8 items.

I selected which ones I am missing. I did not get my entire order and I am missing 8 items. I have been ordering from youll too long and I have no reason to lie. This is not right and I have not received those items.

I can send you pictures of the 8 items I have received and Im out of the money I spent on items I have not received, this is not right and wrong. I would like to speak to someone on the phone because Im not agreeing with this decision. Yes, Im hurt and pissed of because I dont steal, cheat or lie on nothing, I pay for anything and everything I want, buy and desire. My call number is 337-940-****.

I have Order #18076**** coming my way and my total was $188.35. I spend great money with youll! I spent $442.37 on 16 items, and think I trying to steal, please dont insult me with disrespect. Looking at the packaging, how can 16 items that contains 6 pairs of jeans, 1 blue jeans jumper and 9 order items including jumpers, dress and shirts be 17 pounds.

Please do the math on the weight of the package. The label had to printed once the packaging was weighed. Please come on and think about that because I have no reason to steal and this is not adding up!

Missing items are:

1 x Clark Striped Knit Button Up Shirt - Blue/combo - XL

1 x Clark Striped Knit Button up Shirt - Black/combo - XL

1 x Jelina Denim Collar Wide Leg Jumpsuit - Medium Wash - 2X

1 x Checked In Crochet Short Sleeve Romper - Fuchsia/combo - XL

1 x Mike Straight Taper Jeans - Dark Wash - 36

1 x Mike Straight Taper Jeans - White - 36

1 x Mike Straight Taper Jeans - Black - 36

1 x For Shore Loose Flowy Denim Wide Leg Jeans - Light Wash - 15

My claim was denied and I also sent pictures of the items that I did receive with picture of packaging and packaging slip. The package total weight was 17 pounds for 16 items.

All I want is the items missing because the order is for my husband birthday, and me and my daughter vacation trip. I spent close to $500 on this order and I have no reason to steal or be dishonest of the items that were missing. I also have another order that i made for vacation that will be arriving this week and the order# is 18076**** totaling $188.35 with 9 items.

It's not fair to me to not even receive the items missing or a gift card for the total amount of the 8 items missing so that I can use to replace the order for the items missing. None of these options were never offered or considered, and off the top the investigation/claim department denied my case and probably didn't read my emails.

Is this process/ investigation running by automation because there is no human heart or human conscious involved in this investigation, or no great effort of investigation because ALL my items were not in my package and I swear to GOD on EVERYTHING I LOVE. Please call me at 337-940-**** for more discussion. I have been in contact with the department every day and I will not stop because I am wrongfully denied and cheated, and I was stolen from in my order of 8 items.

GOD SEES ALL AND HE WILL COME THROUGH ON MY BEHALF BECAUSE HE KNOWS MY TRUTH AND MY RIGHTOUSNESS! TO GO BE THE GLORY AND I WILL NOT STOP UNTIL I REACH THERIGHT PERSON WITH INTERGRITY, COMPASSION, UNDERSTANDING AND GODLY HEART!!!

Hello, I'm emailing in reference to a return that was processed and sent back to you all. However, I'm still being charged for this entire order. I received a return receipt email on May 13, 2026, at 11:21 a.m. stating this return has been received. Per email from Klarna, you all have informed them the items have not been received. Is there any way that I can speak with a live agent in reference to this matter?

Selena Head

1 (22*) ***-****

Please see correspondence below.

Fashion Nova Wed, May 13, 2026, at 11:21 AM

To: Lou Lena

Fashion Nova Logo

WOMEN CURVE MENS KIDS BEAUTY

WOMEN CURVE MENS KIDS BEAUTY

FREE SHIPPING for orders over $75 United States

Return Received

Order Number: #18495****

Hi Lou,

We have received your return and have processed your credit. Your credit has been issued in the form of a gift card for the full amount you paid for the returned items.

You can use that credit for any future Fashion Nova purchases and will receive a separate email with your gift card code shortly.

Thank you,

Fashion Nova Customer Care

Return Summary

Item Name

Quantity

Amount

Somewhere In Brooklyn Washed Faux Leather Bermuda Short 95 Brown 2X

1

$19.25

Hot N Spicy Faux Leather Pant Red 2X

1

$27.50

Don't Trust Me Faux Leather Cargo Short Black 2X

1

$13.75

Shania Cut Out Mock Neck Maxi Dress Black 1X

1

$22.00

Shipping Amount

$0.00

Tax Total

$6.60

Return Amount:

$89.10

I only received 8 items of my 16 items that I ordered. I never received an email of items being out of stock.

When I received the shipment tracking all 16 items were to be shipped.

Where are my 8 items? This has never happened before and I am very concerned. Please help me get my 8 items.

I selected which ones I am missing. I did not get my entire order and I am missing 8 items.

I have been ordering from youll too long and I have no reason to lie. This is not right and I have not received those items.

I can send you pictures of the 8 items I have received and Im out of the money I spent on items I have not received, this is not right and wrong. I would like to speak to someone on the phone because Im not agreeing with this decision. Yes, Im hurt and pissed of because I dont steal, cheat or lie on nothing, I pay for anything and everything I want, buy and desire.

My call number is 337-940-****.

I have Order #18076**** coming my way and my total was $188.35. I spend great money with youll! I spent $442.37 on 16 items, and think I trying to steal, please dont insult me with disrespect. Looking at the packaging, how can 16 items that contains 6 pairs of jeans, 1 blue jeans jumper and 9 order items including jumpers, dress and shirts be 17 pounds.

Please do the math on the weight of the package.

The label had to printed once the packaging was weighed. Please come on and think about that because I have no reason to steal and this is not adding up!

Missing items are:

1 x Clark Striped Knit Button Up Shirt - Blue/combo - XL

1 x Clark Striped Knit Button up Shirt - Black/combo - XL

1 x Jelina Denim Collar Wide Leg Jumpsuit - Medium Wash - 2X

1 x Checked In Crochet Short Sleeve Romper - Fuchsia/combo - XL

1 x Mike Straight Taper Jeans - Dark Wash - 36

1 x Mike Straight Taper Jeans - White - 36

1 x Mike Straight Taper Jeans - Black - 36

1 x For Shore Loose Flowy Denim Wide Leg Jeans - Light Wash - 15

My claim was denied and I also sent pictures of the items that I did receive with picture of packaging and packaging slip. The package total weight was 17 pounds for 16 items.

All I want is the items missing because the order is for my husband birthday, and me and my daughter vacation trip. I spent close to $500 on this order and I have no reason to steal or be dishonest of the items that were missing.

I also have another order that i made for vacation that will be arriving this week and the order# is 18076**** totaling $188.35 with 9 items.

It's not fair to me to not even receive the items missing or a gift card for the total amount of the 8 items missing so that I can use to replace the order for the items missing. None of these options were never offered or considered, and off the top the investigation/claim department denied my case and probably didn't read my emails.

Is this process/ investigation running by automation because there is no human heart or human conscious involved in this investigation, or no great effort of investigation because ALL my items were not in my package and I swear to GOD on EVERYTHING I LOVE. Please call me at 337-940-**** for more discussion.

I have been in contact with the department every day and I will not stop because I am wrongfully denied and cheated, and I was stolen from in my order of 8 items.

GOD SEES ALL AND HE WILL COME THROUGH ON MY BEHALF BECAUSE HE KNOWS MY TRUTH AND MY RIGHTOUSNESS! TO GO BE THE GLORY AND I WILL NOT STOP UNTIL I REACH THERIGHT PERSON WITH INTERGRITY, COMPASSION, UNDERSTANDING AND GODLY HEART!!!

I placed an order on May 9 and paid an extra fee of 27.99 to have my things delivered the next day. Didn't get anything still, even after they refunded me back only the 27.99.

I still can't locate where and when my things are supposed to be here, and today is May 13. Fashion Nova sucks with their customer service and warehouse and how they lie to us, advertising all these deals and promises you will get your order the next day even after you pay for it, and still nothing. I've reached out to these people several times and I don't hear anything back until days later, and still no tracking or anything, but they are telling me they can't cancel an order that's already in transit. In transit, where?

I will be reporting and filing a claim with my bank for all my money to be refunded, and at this point, I don't care where their clothes may lead. I'm done with you frauds.

Since I'm not Cardi B or a celebrity, this is how they treat their customers who aren't celebs. I bet if I was a celeb, I would have had my things immediately.

I placed my order on August 19, 2026. Fashion Nova was showing me the delivery time next week on August 27th.

No, I'm about to leave for my business conference. My dress is not with me, so I have to figure out a new dress on a random like one day before, which is really frustrating to me. And I have to rush just because Fashion Nova delayed my order. For like a whole week, horrible customer service.

No help was provided to me. I'm always gonna remember this and never make any type of business with Fashion Nova in the future, and I'm gonna tell all of my friends. I have more than a hundred friends who use Fashion Nova every single day, even in my office.

I'm gonna tell everyone never to order from Fashion Nova. Horrible.

I need information regarding a purchase I made online July 30th, 2026. I received a notification for the order, which said: 'You're signed in as sh*****@*mail.com.

This account does not give permission to manage this order.' However, the order/purchase was charged on my account. Also, I never received a confirmation email for this order; the notification states an order #19206****. However, when I enter this number on the Fashion Nova Help Center page, I am told that this order number does not exist on my account. My debit card was charged for USD $38.99 and USD $10.50, and I would like a full refund.

I have a screenshot picture of the order/notification page, which I tried to insert into this message but was unsuccessful.

I have therefore attached the screenshot pages in the media files of this page. I am awaiting a reply from Fashion Nova.

That is a non-working number. I haven't received these items for my Saturday event. Also, with taxes, the total amount came up to $89.98.

Creditor:

WebBank

Borrower:

Pamela Durant

117 Camelot Drive

Fort Pierce, FL

FINANCE CHARGE

(SERVICE FEE)

The dollar amount the

credit will cost you.

$0.00

AMOUNT FINANCED

The amount of credit

provided to you or on your

behalf.

$67.49

TOTAL OF PAYMENTS

The amount you will have paid after you

have made all payments as scheduled.

$89.98

Itemization of Amount Financed

$0.00 Amount given to you directly

$0.00 Amount paid on your account

$67.49 paid to others on your behalf (Fashion Nova)

Your payment will be scheduled:

Number of Payments Amount of Payments When Payments are Due

1 $22.49 Down Payment Paid on July 21, 2026

2 $22.49 August 4, 2026

3 $22.49 August 18, 2026

4 $22.51 September 1, 2026

Late Payment Fee: If a payment is late, you will be charged a late fee of up to $16.95.

Prepayment: You may prepay this loan at any time prior to its final maturity date. If you pay off your loan

early, you may be entitled to a partial refund of the Finance Charge (Service Fee).

Finance Charge (Service Fee): The service fee is fully earned at loan origination and is a prepaid finance

charge. This fee is assessed when the merchant confirms your order.

Refer to your contract documents for information about non-payment, default, the right to accelerate the

maturity of the obligation, and prepayment rebates and penalties.

INSTALLMENT LOAN AGREEMENT

UPDATE 3: They did not issue a refund; they just gave me credit, despite calling it a refund in all their communications. Still fraudulent in my books, as they mislead and misrepresent at every step.

At this point, it is hard not to feel like it is just a communications mistake, but intentional.

UPDATE 2: I was charged to return the item.

UPDATE: Please see comment below for update.

Zero out of five rating. On the same day I ordered, I received a notification that my order was delayed and would arrive later than originally scheduled (later than I needed it). I followed the link to cancel the order as it had not been shipped yet. I then received notice that they had refunded me for the shipping and apologized that this was not the outcome I wanted.

Only refunding the shipping, are you kidding me? I cannot find a way to reach a real person (by email or phone) for customer service. It still gives me the option to initiate a return on the website, but when I try to do so, it asks that I send back something I have not received, something that was NEVER shipped.

I paid over $100, and they only refunded me for the shipping. Do not shop here; they are a scam!

Hi my order expected date of delivery was yesterday July 27th and I have purchased my order since July 20th and it is supposed to be delivered within a 3-7 days span and i havent still received my order and today is July 28th and I will be needing my order by July 31st so Im trying to receive my order incase there is an issue I will be able to return it and find another alternative rather than waiting and not getting my order