Fashion Nova Questions and Answers
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Why haven’t I received my package? It says I was supposed to get it yesterday but it hasn’t even been shipped?
Fashion nova date to arrive July 1rst Hasn’t been shipped and says nothing is schedule to be sent by ups
I have paid for my order, but the website did not place the order. Why?!
I am severely concerned and unhappy and I need your help and explanation from FashionNova ASAP. I have just made a purchase on FashionNova website.
I paid for my order, i was charged for the order, but there is no order! I did not receive any confirmation email, there is no listing in my order history . Nothing! I contacted my bank, they told me that my card has already been charged and money is already transferred so they cant do anything.
I have paid and i need my order. The support and help center of FashionNova is *** on earth, i am unable to properly contact them, they require order number, which i dont have because of their own error! I have tried all possible things to reach out, all i get is automated emails further telling me to contact support center, which then is unable to be contacted without order number. What is this?
They basically stole my 83$ and i have nothing in return! I want to get those products that i paid for!
How I can get my item?
I ordered my item on Wednesday and paid for rush delivery. I suppose to get it yesterday, but I didn't get it. It's a very urgent item.
What happened to my order?
I purchased some items yesterday, but have not received any tracking information and I paid for overnight delivery. The money has been deducted from my account and yet no tracking information.
How can I get my refund
I send my order to the wrong address and I would like to know if you can send the money back so I could reorder the items
How do I submit my E-card for payment?
I was issued a $92 E-Gift card that keeps giving me error message.. please have someone call me.with how to redeem my refund so I won't have to keep spending money.
Why is my order cancelled
I place a order twice an both was cancelled my address match an they both the same on my card an I don't know why its not letting me
How can I get my package?
So I would have placed the wrong address and my package is an exception and I want to know what to do
Why is the WebSite asking for my card information before I can Speak with someone. And your charging me $1 for a website you creTed
restock on a dress
hi i would like to know how long would a restock on a certain dress will take ? i have been waiting for over 3months
I need help with an order?
I am so tired I’m sending so many emails, and I still have not had any response from you guys . I want to know what happen to the order that I return?
I need it back as soon as possible! Order number #9683****
Can i change my shipping date
I just bought a dress than I found out it’s coming later that that can I change the date, it said it’s coming July first but I need it for the 30th this month
Where is my order
I’m trying to track my order and my order is #220621-****60 so I need to know where is my order I order it with zip
I return merchandising, why am I still paying
Not needed to small to item to ups don won't. I return the items do not want.please call me or email me on this matter
Can I request a return for one order? I’m not signed up on fashionnova i skipped registration.
I want to return a dress i bought. Order number is #9686****. I want to return the dress because it’s too small but I skipped registration and am not signed up on fashion nova.
How is order for Monday when I paid extra shipping and said delivery for friday
My order not in here time I paid extra shipping and it clearly said by Friday I’m not understanding my order
How do I get the message to customer service that I received the wrong item?
I received a pair of jeans size 9 that are called Denim Fever instead of the Dakota Dream Romper. I just want to send back the jeans and get the romper but there is no number to call, no rep to talk to online, and no way to email. I don't understand how I am supposed to get this resolved.
How i get my money back?
I bought it but it didn't fit, so I returned it but haven't seen any response from you for 3 months. Please check my return order for me
Inquiry about collaboration
hi I have got an email regarding influencer collaboration partnership to my email sheneela_h@***.com. Just wanted to confirm if it is genuine???
and not a scam?
they have sent me a contract to sign... Please confirm if you have sent this to me...
When or how can I make my order
I just get the email that you accept me as a member of fashionnova and I wanted to know how can make a order