Ask a question

We will try to contact this business to get an answer for you.

0 symbols (min 100)
You will be automatically registered on our site. Username and password will be sent to you via email.
Post answer
Top Question

Why haven’t I received my package? It says I was supposed to get it yesterday but it hasn’t even been shipped?

Fashion nova date to arrive July 1rst Hasn’t been shipped and says nothing is schedule to be sent by ups

7 answers
#2024018
I haven’t recibe my stuff it supposed to ge it yesterday but I didn’t get nothing please answer not in 24 hours answer as soon is posible
#1905203
I ordered my items nearly two weeks ago and I have not recieved my item yet either. It was supposed to be delivered today but UPS said they haven't even recieved my order. No one ever answers their customer service number. This is a terrible company. I will never order from Fashion Nova again!
#1912634
@PissedConsumer1905203 Same to me, I almost got a month since I’ve been waiting on my package. When I try to contact the customer service unfortunately no one ever answer. I email them same thing they don’t even say anything
#1892735
I had ordered 7 days ago and nothing. Got a tracking number to DHL but they didn’t even received my items. I have emailed and tried calling this bs number I found for customer service and still nothing. At this point I just want my money back they can keep it their ***
#1887967
Same thing happened to me, had one package coming July 1st and another July 2nd...and nothing! And no updates, no emails...just plain nothing!
#1889049
@PissedConsumer1887967 same thing happened to me and nothing it should have been here last week and no emails no nothing and I've been calling for days
#1890195
@PissedConsumer1887967 Same here!!!!! I don't even live in the US so this is even more stressful for me to get into contact with them. I am so frustrated at this point.
View more answers (6)
Advertisements

Gift cards refund

by Christie H Mlf

Hi my return was received, but the refund gift card never got it order# 7787**** it said will receive different email within 72 hrs still didn’t get it

0 answers
View

I ordered over a week ago and my order was supposed to get here Wednesday

by Roxana C Khs

LaserShip has advised they cannot find my order. I had never had this issue before. This is very annoying and they have no one you can speak to to get any information.

0 answers
View

Fashion Nova chose delivery option: Lasership

by Pamela H Noa

I'm still waiting 3 weeks now. Got an email from Lasership saying packages being delivered tomorrow (8/18/21) still haven't recd my packages.

When I call Lasership the recording tells you to go to their web site.

NO HELP! I've never had a problem until Fashin Nova chose to go with Lasership...?

0 answers
View

Rush delivery

by Amanda R Qzh

I paid $20 to get rush delivery for yesterday for today Saturday September 18th 2021 and according to the tracking it won't be here until Monday the 20th how do I get my rush money back

0 answers
View

how to return orders?

by Ildena X

I bought the clothes on your site I am very satisfied with the quality but two products are small. I just want to get the same product but a different measure.

0 answers
View

How do I get a missing shoe

by Aeril R

I ordered a pair of boots and when the package was delivered it was just one shoe instead of a pair. How do I get the missing shoe? Or do I send the one shoe back and request a refund?

0 answers
View

Como se que llegará mi pedido

by Hildeliza L

Hice mi pedido el día 9 y todo perfecto me lo aprobaron y me lo cobraron de mi tarjeta que termina en 9308 pero no me enviaron el número de orden ni confirmación, sólo quiero saber si si va a llegar y cuando porfavor respóndeme porque ya e enviado varios emails y no me responden

0 answers
View

How can I get back my package

by Rickisha G

I gave the wrong address. My address should be 1717 Mason Avenue Apt 616 Daytona beach FL 32117 Order number 7969****

0 answers
View

Wrong info by mistake

by Kamakshi G

I by mistake put wrong email in my acc and didn’t find way to change it and placed order last night and didn’t get any email so check it’s wrong by mistake and now I logged out my account and didn’t remember the password and email is wrong please help I didn’t have my order number or tracking but phone number is right money cut off from card already

0 answers
View

How can I edit my order

by Eden B Ecs

I can get my truck number because my email is not working so I want edit my order please Contact me by this number below 780200**** or another email yikunoamlakhenok@***.com edenbeiene06@***.com

0 answers
View

My order

by Madeline Jones

Have not received order confirmation number

0 answers
View

No refund jus want missing piece

by Andrea T Nyu

My outfit came with missing piece

0 answers
View

I just want missing product to my outfit I purchased

by Andrea T Nyu

I bought mesh pink cover up comb did not receive bra bath suit part

0 answers
View

Where’s my order?

by Martavious S

I order a week ago and still have haven’t received an email or anything and my money was took

0 answers
View

J’ai pas reçu de numéro de suivie

by Diaby N

Hello excuse me but I placed an order on 06/28/2021 and I was debited but I still have not received my order there is no package it is possible to refund me or m 'send my order please

0 answers
View

When am I going to receive my package

by VIVIAN N Snq

I ordered on July 25th 2021 Since then I haven't receive my package 7803**** don't know what the problem is but I need my package

0 answers
View

How can I get my Confirmation number

by Ana D Dnh

I replaced my order and Fessional Val app I must have put my wrong email and haven’t got my confirmation number

0 answers
View

I placed a order on July 30 why don’t I get a confirmation number but they took the payment? Now I can’t track me package

by Shanarie F

0 answers
View

How I can change the delivery date

by Lucette R

How I can change the delivery date Order #7840****

0 answers
View
Questions 265