Ask Community about Fashion Nova

Hello, at dawn I was paying for what I added to my bag and they charged me from the card but the page did not give me a routing number, normally they do it and neither does the follow-up, but if it turns out that they charged 213 usd, I would like to know what happened? I made my page by pse since I am paying from Colombia I have the evidence I wish I had information thanks

I made an order and they sent it to an incorrect address and it is in Miami Fl and I live in Switzerland and no one answers

I made an order and they sent it to an incorrect address and it is in Miami Fl and I live in Switzerland and no one answers

I ordered my package so it should arrive on Friday the 1st of July. why has it not come? it's a gift for my boyfriend that i have to have with me on friday the 8th of july. he lives far away

I ordered 2 dresses March 12 and it has not been shipped, no updates at all as to when I’ll get my dresses and I need it for a function. Customer service is poor.

They have the packages arrive late on purpose so they can tell you that you can only get a gift card

I haven’t recibe my stuff it supposed to ge it yesterday but I didn’t get nothing please answer not in 24 hours answer as soon is posible

I ordered my items nearly two weeks ago and I have not recieved my item yet either. It was supposed to be delivered today but UPS said they haven't even recieved my order. No one ever answers their customer service number. This is a terrible company. I will never order from Fashion Nova again!

Same to me, I almost got a month since I’ve been waiting on my package. When I try to contact the customer service unfortunately no one ever answer. I email them same thing they don’t even say anything

I had ordered 7 days ago and nothing. Got a tracking number to DHL but they didn’t even received my items. I have emailed and tried calling this bs number I found for customer service and still nothing. At this point I just want my money back they can keep it their ***

I have expressed my dissatisfaction regarding the policy that mandates an alternative purchase when a customer is not satisfied with their initial acquisition.

I’m also having this same problem how do you contact them without an order number I got no confirmation email

I’m dealing with the same problem and nobody wants to respond back smh .. I have a function the end of this month and I order my items on Saturday

My package also lost , I never had that problem too and I order 732 euro pffff and they don’t contact me at all

Waaauw then I will never see my 732euros too that Fashionova say that will send to me as a e-gift card, really frustrating liars

No te preocupas , tu no vas a tener , yo también estoy esperando , tanto tiempo, no contacto, nada ,

I bought a dress last week and I wrote the email wrong, so I didn't receive the track number, can I possibly change the email

Good morning. I was logged out of my account, and when I log back in, I can't see any orders from this year, and I need an invoice

Yes !! Same ! They keep asking for a confirmation code on the website, but no code has been sent ! They’ve took money off my card thought . I just want to speak with a live representative but they made everything online now which is even more hard to contact someone .

What is going on with fashion nova like wtf??? My birthday is in 2 weeks 24 October and at first thay said i would get my item at 19 October and now when i checked they changed the date i really just want my dress for my birthday they get soooo unprofessional i don't understand