Fashion Nova - Did not received package.
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Company has no direct contact. Refund process is slow even though no money is returned just store credit.
The delivery service delivered two doors down (not your fault). Fortunately, the package was returned to me.
However, the company wanted me to pay $5 for a resolution, which was ridiculous to me. About the product, I have ordered two (now three) of the same suit, one in a size large and the other in an XL. Both suits fit the same; the XL (jacket) was larger, but the pants seem to be smaller than the large size??? I have returned the large size and will be returning the XL today.
I really love the suit, so I have purchased the 1X (this makes the third suit). Reading reviews, they stated the suit was true to size. I ordered large scrub pants from you, and they are loose fitting. I normally can fit a large.
I have included pictures so you can see how the suit fits me (the pants are very snug, which I cannot sit in). However, I am $300 out due to inaccurate sizing and hope I will be refunded cash instead of store credit?
User's recommendation: Size up.
Preferred solution: Full refund.
Location: Lithonia, Georgia
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