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Contact Fashion Nova Customer Service

How to Reach a Person at Fashion Nova

Verified Contact Information

Customer Service Number:

  • 1-323-888-1071
    Store in Montebello, CA
Call customer service
Send Message

Customer Service:

  • 1-818-238-0022
    Store in Burbank, CA
  • 1-323-628-7368
    Store in Los Angeles, CA
  • 1-818-341-4600
    Store in Northridge, CA
  • 1-818-891-3400
    Store in Panorama City, CA

Fashion Nova Emails:

Customer Service
App Support
Legal
Privacy Inquiries
Media
legal@fashionnova.com

Fashion Nova Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Fashion Nova Phone Number
1 (323) 888-1071
Average Hold Time
00:01:33
Average Calls duration
1 minute
Most Popular Fashion Nova Email Address
legal@fashionnova.com
Fashion Nova Live Agent Availability
50% of callers successfully reach a real person
Issue Resolution Rate
Low (5% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Fashion Nova Customer Service?

Most Popular Number:

(323) 888-1071
Store in Montebello, CA
Total calls: 85 242 Issues resolved: 1 128 Last call: May 17, 2026

The primary way to contact Fashion Nova customer service 24/7 is their Help Center. You can get assistance with all aspects of your business with the company through it. A mobile app is also a valuable tool for managing a Fashion Nova account 24/7. Using it, you will access your orders, track delivery, and get support from live representatives.
Fashion Nova’s contact us form on the website offers support for multiple issues, including tracking, missing orders, payment/billing, information about products and product quality, sizing & fit, and starting careers. You should select the concern section and then input your email, name, and the reason of the inquiry. The support representative typically responses within 24 hours.

Fashion Nova has five California-based locations and an online marketplace where they serve clients worldwide. The Fashion Nova customer service phone numbers are not used for general troubleshooting. You may call it up if you have issues with Fashion Nova stores only. Dial (323) 888-1071 when your concern is connected with Montebello, (818) 238-0022 for a call to the Burbank store, (323) 628-7368 - Los Angeles, (818) 341-4600 - Northridge, (818) 891-3400 - Panorama City.
While Fashion Nova customer service number 24h is currently unavailable, you may address general customer service concerns using other methods, including email, mobile app, or social media accounts.

The company support team has a wide range of options to reach a live person, but Fashion Nova customer service chat currently is not provided. The business has accounts on several social media platforms and provides quality support there. Facebook, Twitter, Instagram, YouTube, and Pinterest pages are good ways to keep track of the latest products and fashion trends.
Facebook, in particular, is an effective way of reaching out for general support from a live person. You can easily find them by username @Fashionnova and initiating dialog via Facebook Messenger. Also, clients can connect with the special Fashion Nova customer service page on Twitter under the handle @FashionNovaHelp. Click on the “message” button, describe your inquiries, and you will receive a response from the representative within 24 hours.

Reaching the Fashion Nova customer service via the website is one of the options to share your experience with the company or file a complaint. To get in touch with the customer care representatives online, follow these steps:

  • Visit the official website and scroll to the bottom of the homepage.
  • Select the Contact Us option from the Get Help section.
  • Choose the issue you need help with from the list.
  • Follow the prompts to submit your request and provide the required information.

You can also track your order, request shipping info, or start a return via the website by choosing the corresponding options from the Get Help section and following the instructions.

Since the company does not provide a Fashion Nova customer service chat, you can use their email addresses. The company offers this approach of contact to non-urgent issues or general questions.
When you decide to send a direct message to the company, use the Fashion Nova customer service email info@fashionnova.com. You can submit a request to the Media department by sending an email to media@fashionnova.com. legal@fashionnova.com and privacy@fashionnova.com suit for legal issues, support@fashionnova.com for technical support. It may take 24-48 hours to get a response from them. An agent will reach out to you via email. So make sure to check your inbox time after time.

PissedConsumer Club

Contact Information

Fashion Nova Website:

Fashion Nova Help Center:

Corporate Office Address:

Fashion Nova, LLC
2801 E. 46th St.
Vernon, California 90058
United States

Other Info (opening hours):

Other Locations:

6600 Topanga Canyon Blvd., Ste 2012

Los Angeles, CA 91303


1811 Montebello Town Center Dr.

Montebello, CA 90640


8401 Van Nuys Blvd.

Panorama City, CA 91402


201 E. Magnolia Blvd.

Burbank, CA 91502


9301 Tampa Ave.

Northridge, CA 91324

More contact details

Summary of Fashion Nova Customer Service Calls

230K TOTAL
CALLS
01:15 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fashion Nova?

Shipping and Delivery Question:

  • “Shipping”
  • “I need to reach out to them because I already let them know that where they’re trying to deliver my stuff they have a time where they close the business and they keep delivering at the time that they’re not there can you please give me a call? I”
  • “I need to have my expidited shipping fee of $27.99 refunded”

Return/ Replace Question:

  • “Change shipping on order”
  • “Change size”
  • “I wanted to change some of the sizes on this last order”

Request for Information Question:

  • “About my other”
  • “Looking for an item”
  • “Update an my package”

Payments and Charges Question:

  • “Order fraud”
  • “Discount code”
  • “I paid extra fee for fast delivery and my order isn’t shipped after 3 days”

Refund Question:

  • “Refund”
  • “I did not order the pink mauve dress and need my refund asap because I’m planning for a wedding and I need every coin.”
  • “My refund on a gift card and a gift card don’t work”

Product/ Service Question:

  • “Purchase”
  • “Not able to make a purchase”
  • “I’m disappointed with my outfit I ordered a X-Large the shirt Dont fit plus the wire came out the skirt the threads is hanging I’m very disappointed plus I even paid for this too be rushed I’m very disappointed how can I get my money back”

Activation/ Cancellation Question:

  • “Cancel order”
  • “CancelOrder”
  • “My order was cancelled and will like to know the reason please”

Cards Question:

  • “Gift card”
  • “Can't reset pass word your all not email me back to reset . My gift card cord not working you you'll send me..”
  • “Use gift card”

Account Question:

  • “Promo codes”
  • “Promo code wasn't applied”
  • “Promo code”

Staff Question:

  • “Dear Fashion Nova Customer Service, I am writing about an order I placed on March 27, 2026. I paid $21.99 USD for express shipping, which stated that my package would arrive within 2 days, by March 30, 2026. However, I have not yet received my packag”
  • “Customer service”
  • “Custom service”

Website/ Application Question:

  • “Try to communicate on all other platforms on the app and email not getting anywhere. Package has been missing for a week.”
  • “The items I have received are the complete opposite of what I ordered. I instead received heels, panties and other heels”
  • “Website saying it can’t find my order”

Employment Question:

  • “Job opening”
  • “Job on indeed”
  • “Job”

Other Question:

  • “My order”
  • “I want to add an item to my ordered item”
  • “I want to add to my yesterday orders”

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Frequently Asked Questions

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PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

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