Contact Fashion Nova Customer Service
Fashion Nova Phone Numbers and Emails
Customer Service Number:
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(323) 888-1071Store in Montebello, CA
Customer Service:
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(818) 238-0022Store in Burbank, CA
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(323) 628-7368Store in Los Angeles, CA
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(818) 341-4600Store in Northridge, CA
Fashion Nova Emails:
How to Contact Fashion Nova Customer Service?
Most Popular Number:
| Total calls: 62 895 | Issues resolved: 788 | Last call: Dec 5, 2024 |
Fashion Nova Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fashion Nova Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fashion Nova is 3238881071. 65% of consumers used this number to address their issues and concerns. Meanwhile, 50% of users reported contacting a real person successfully by dialing the phone number 8183414600.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Fashion Nova may ask you for the following information to identify you as a customer: order id or tracking no, email or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fashion Nova Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fashion Nova is 3238881071. 65% of consumers used this number to address their issues and concerns. Meanwhile, 50% of users reported contacting a real person successfully by dialing the phone number 8183414600.
The average hold time is more than 30 min. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.
Be prepared for the call as Fashion Nova may ask you for the following information to identify you as a customer: order id or tracking no, email or first and last name.
People call Fashion Nova mainly because of return/ replace, request for information, shipping and delivery.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Fashion Nova is legal@fashionnova.com. 45% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as difficult.
Contact Information
Fashion Nova Website:
Fashion Nova Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
6600 Topanga Canyon Blvd., Ste 2012
Los Angeles, CA 91303
1811 Montebello Town Center Dr.
Montebello, CA 90640
8401 Van Nuys Blvd.
Panorama City, CA 91402
201 E. Magnolia Blvd.
Burbank, CA 91502
9301 Tampa Ave.
Northridge, CA 91324
Fashion Nova Customer Service Reviews
Fashion Nova has the city of Vernon CA phone number and address listed as their corporate address and phone number. If you are due a refund Fashion Nova issues you a Fashion Nova gift card.
Every method is used by this company to defraud customers and keep the customers money at any cost.
We need to file a lawsuit against Fashion Nova. Also notify the better business bureau and consumer protection agency
No answer never spoke to any one still holding my package thats too small and waiting for a response
How Good is Fashion Nova's Customer Service?
Never spoke to anyone in customer service!
I made an order from December 2, 2024, and until now I don’t receive a confirmation number for my order, and the funds as taken from my bank account.
A great website to shop but very late delivering packages
Nice and quality clothing line
The customer is doing a great job but they are not yet resolved my matter
Please fashion nova it’s a great company I used to order with them please my order was cancelled by mistake please I still need the order number can we send to me please
Summary of Fashion Nova Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fashion Nova?
Shipping and Delivery Question:
- “Wrong delivery address”
- “Tracking Order”
- “Tracking”
Return/ Replace Question:
- “My adress is incorrect”
- “Change address”
- “Return issue”
Request for Information Question:
- “Haven’t received my confirmation email so I can track order. I placed order on November 29th. Where is my order?”
- “Looking for my order”
- “Need help with gift card”
Payments and Charges Question:
- “Payment made but order didn’t go theough”
- “CREDIT CAR”
- “My merchandise I paid for was sent to the wrong address!”
Refund Question:
- “Refund”
- “Haven’t received my refund”
- “Refund issue”
Product/ Service Question:
- “Order seems to be stuck”
- “Sent me a wrong purchase”
- “Purchase”
Activation/ Cancellation Question:
- “Want to cancel an order”
- “I want to cancel an order”
- “Cancelled order”
Cards Question:
- “Need gift card number”
- “Gift card”
- “My gift card doesn't work for refund please email me a new number.”
Account Question:
- “Account”
- “Account issue”
- “I made an order on November 28 and I didn’t receive an email but the money was taken from my account”
Staff Question:
- “Customer service issues”
- “Need manager”
- “Unsatisfactory service”
Website/ Application Question:
- “My order is not popping up in the app and it’s not showing any tracking info”
- “I order online and my email was entered incorrectly and I didn’t get the confirmation number to track my order.”
- “Website doesn't work, update your website.”
Employment Question:
- “Job”
- “To pick up my payroll”
- “New address for W2”
Other Question:
- “My order did not come”
- “Misplaced order”
- “Other”
Compare Fashion Nova Customer Service To
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