Fashion Nova Reviews

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New Reviewer

My order isn't here and I need it today

My mom ordered two dresses for me and my sister for homecoming today and its still not here we paid for fast shipping and it was supposed to be here two days ago and Im pissed because we need the dresses today and no one can answer or help!
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ID
#2882643 Review #2882643 is a subjective opinion of poster.
Location
Denver, Colorado
Loss
$100
Preferred solution
Deliver product or service ordered

Lost packag never arrived

I received an email saying my package was delivered yesterday but it never came to my door . I dont have my package and it had my birthday outfits in it and I am doing a payment on the package but if I dont receive the package Im not paying the rest of the payment
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ID
#2882593 Review #2882593 is a subjective opinion of poster.
Location
Owings Mills, Maryland
New Reviewer

Y'all sorry

It's so crazy that I still have not got my money back from y'all it has been 3 weeks so far and still don't have it back on my card. Never shopping from y'all again.
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ID
#2882576 Review #2882576 is a subjective opinion of poster.
Loss
$300
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Problems with my online order shipping

Order is lost in transit no one to speak to and when I contacted the help center a person name cici emailed me to inform me that my order was shipped on 09/11/2021 I informed her I am already aware my order was already shipped but my order is lost in transit I didnt receive any help or feedback over 100 dollars wasted!!

User's recommendation: Do not order from this site.

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ID
#2882423 Review #2882423 is a subjective opinion of poster.
Product
Fashion Nova Clothing
Cons
  • No refund or order
  • Losing package bad service
  • Store credit instead of refund
Loss
$160
Preferred solution
Deliver product or full refund
New Reviewer

I haven’t receive my package

I had a order I didnt receive yet I order it last Wednesday they order said I should receive it on September 15th..I also doesnt know my tracking number but they took the money off my card
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ID
#2882393 Review #2882393 is a subjective opinion of poster.
Pros
  • No personable contact with online paying customers
Cons
  • Poor delivery time
Preferred solution
Deliver product or service ordered
New Reviewer

Return items but missing money

My daughter is 13, she was going to order clothes on your website, I told her to wait for me, she didnt wait. I seen she pressed submit and noticed those clothes wont fit her. I tried canceling it as soon as she submitted it. I couldnt believe no option to cancel the transaction. Thats terrible and for ya. People will buy less from you. I felt like thats so desperate of ya to take peoples money like that. We received the package, Xsmall looks like a 3x. I understand the style is the knot on the side, its too big. There was 3 items missing from the package we payed for,wheres the rest of the refund?163

User's recommendation: Be careful when you purchase from here, no refund, no option to cancel right after transaction.

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ID
#2882385 Review #2882385 is a subjective opinion of poster.
Product
Fashion Nova Clothing
Pros
  • Nice clothes but sizes run different with all their clothes
  • Able to track items
Cons
  • Did not answer my phone call for a question
  • Return policy
  • Late shipment
Loss
$70
Preferred solution
Full refund

My packages never arrived

NO PACKAGES AND NO RESPONSE FROM FASHION NOVA...LASERSHIP IS THE DELIVEREY SERV FASHION NOVA CHOSE?WATCH WHO

User's recommendation: Watch who you buy from!!!

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ID
#2882077 Review #2882077 is a subjective opinion of poster.
Location
Charlotte, North Carolina

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

My package was never delivered

My package was supposed to be delivered on the 15th no later than the 16th I have the ring camera and it was no delivery I check the surrounding areas and the neighbors nobody received my package Im also stay at home mom so Im home all day and I didnt receive anything within them two days
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ID
#2881902 Review #2881902 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Preferred solution
Deliver product or service ordered
New Reviewer

I have not got my refund still

I returned two items in the same package and was refunded for one of them but not both items returned. I have sent emails and nobody has bothered to get back to me about the money I am still due. There is no 1-800# to contact anyone as you are just referred back to the website which is not helpful at all. I want my money back!

User's recommendation: I would not recommend buying from Fashion Nova.

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ID
#2881717 Review #2881717 is a subjective opinion of poster.
Loss
$51
Preferred solution
Full refund

Address 837 Leland st not 937

My shipping address is all wrong and I need to change it before it delivers to someone else house please contact me back thank you
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ID
#2881609 Review #2881609 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

PLEASE STOP WOTH TRISHA PAYTUS

To whom ever it concerns, Please drop Trisha Paytus! She outed some one when they were not ready. She mocks sexual assault and sexual abuse victims of making up stories. I will never ever buy from you again because you support some one who makes fun of molestation . She literally dressed up as Jon Bennett and made a 6 year old as a sexual being. Please for everyones sake drop her.
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ID
#2880951 Review #2880951 is a subjective opinion of poster.
Preferred solution
Drop Trisha Paytus because she mocks sexual victims .
New Reviewer

Shipping

I did mot get my shippment i paid 700 dolars this isthe swcond This is the first time I got my order and I didn't get my shipment I pay $700 anything on my shipment.
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ID
#2880610 Review #2880610 is a subjective opinion of poster.
Loss
$700
Preferred solution
Deliver product or service ordered

I never received my email card for my refund and they got the items back August 26th

I sent items back in and never got an email about my refund/e-card and I still am pissed off because it should not have taken this long. I would like to get my e-card refund asap..I will never order from fashion nova again

User's recommendation: Not to buy from this company.

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ID
#2880530 Review #2880530 is a subjective opinion of poster.
Location
Fayetteville, North Carolina
New Reviewer

Their scammers

They took my money and ran and or telling me oh well Im a single mom who recently had surgery I cant walk so I cant work yall are sick af
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ID
#2880468 Review #2880468 is a subjective opinion of poster.
Location
Inglewood, California
Loss
$357
Preferred solution
Full refund
New Reviewer

Never got my order

I ordered some things for my daughter and me for our trip I spent 350 something and never received my clothes they claim it was left outside my apartment building and fashion nova said oh well we cant do anything for you their scammers and take your money

User's recommendation: Don’t shop here.

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ID
#2880456 Review #2880456 is a subjective opinion of poster.
Pros
  • Sizing is great
Cons
  • Are scammers
Loss
$357
Preferred solution
Full refund