Tynesha Fxy
map-marker Pineville, Louisiana

I’m so upset because my clothes was suppose to be here today they changed the shipping dates

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This inconvenient me a lot because I dont have anything else for on my trip Im so upset. Im very disappointed
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Clarnce Wut

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Verified Buyer
| map-marker Oshodi, Lagos

Complaint about an order

Fashion Nova - Complaint about an order
Fashion Nova - Complaint about an order - Image 2
I havent received my order,they claimed it has been cancelled but no refund or update about it..I need a reply
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User's recommendation: I don’t know

Alessia R Dat

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Verified Reviewer

My orders

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Fashion Nova - My orders
I havent received my order for 2 months. I payed 90 please give my my money back. There were 3 orders that I have ordered.
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Loss:
$97

Preferred solution: Deliver product or service ordered

Kelli R Bvf

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Verified Reviewer
| map-marker Los Angeles, California

Didn't receive a item ordered

My BOGO was not received i ordered sweatsuit in black very diasppointed and mow can't speak with live representative
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Resolved
Imanuel Tph

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Verified Reviewer
| map-marker Milford, Connecticut

Resolved: Refund not received

I made a purchase online and the items were out of stock. Afterpay is still deducting payments and the order was cancelled . I need my money back
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Saydie Qox
map-marker Miami, Florida

Edit address

Natalia Daravina 10803 nw 7 st apt 14 Miami fl 33172. I forget put the apartment number please call when you have this mensaje thank
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User's recommendation: Put some for edit the address

Anonymous
map-marker Arlington, Tennessee

Cancel order

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Fashion nova needs to have a number we can call for online support i dont get it. And yall making me write 100 symbols
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Tracey H Bso

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Verified Reviewer

Gift Cards do not work

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I have returned several items and was refunded in gift cards When trying to use the cards at check out they are coming up invalid
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Loss:
$62
Pros:
  • Sales and discounts
Cons:
  • Exchange policy

Preferred solution: Clothing or a full refund

User's recommendation: Please try and purchase the correct size; the no exchange policy should be voided if the merchandise does not fit. The gift card codes when being refunded do not work

Kebra H Uto

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Verified Reviewer

The worst place ever they just take yo money

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I rushed my order just to get it 2 weeks later then they dont give you a refund . Instead they give you a store credit even if you dont want they services any more ! You cant speak to anybody and they just dont give a *** ! I would give them 0 stars if I can ! Horrible Asf . I could have went to shein to wait 2 weeks . They are cheaper anyways ! Fashion ova count yall days ! Shein taking over anyways !
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Loss:
$54
Cons:
  • Everything about this company

Preferred solution: Full refund

User's recommendation: Go elsewhere

Charlene C Aui

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Verified Reviewer

Refund issues

Wont help with on line purchase issues. I have never received a refund for any of my returns. Im pissed.
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Loss:
$200

Preferred solution: Full refund

Lecia M Jiv

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Verified Buyer
|

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Verified Reviewer
| map-marker Queens, New York

I have not received my package I agree for it to put at the basement back door

Fashion Nova - I have not received my package I agree for it to put at the basement back door
Fashion Nova - I have not received my package I agree for it to put at the basement back... - Image 2
When I put in my order I agree for it to put at basement back door I got a message that it was delivered when I got home there was no package if the package drop off at the front door I will not receive it because of other tenants at the front doors so I dont know if that the issue
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Latoya H Pal

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Verified Buyer
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Verified Reviewer
| map-marker Santa Fe Springs, California

My order says delivered but I haven't received no order from them and I want my money back now

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Fashion Nova - My order says delivered but I haven't received no order from them and I want my...
I did not receive my order and I want my money back and this doesnt make any sense at all I would not recommend buying anything else from fashion nova for anything like costumes or clothes if you cant receive a refund of your money back or try to see where you items are at this is crazy
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Loss:
$72

Preferred solution: Full refund

User's recommendation: Don’t order something and make sure to keep receipts and keep information of your purchases

Christal R Dlv

Payment

I made a payment today online to purchase some clothing. They took my payment, but my order was never placed. Im trying to get a hold of the merchant so I can cancel the payment and receive my money.
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Loss:
$217

Preferred solution: Full refund

Amechi A

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Verified Buyer

Return/refund issues

Fashion Nova - Return/refund issues
Sent items for return, got a confirmation of return from fashion nova via email and was told I was going to be issued a refund in 72hrs its almost 2 weeks now and still havent seen any refund
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Loss:
$108

Preferred solution: Full refund

Addisynn Xff

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Verified Buyer
|

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Verified Reviewer
| map-marker Georgetown, Demerara-Mahaica Region

My order was canceled and I have not received the refund money

Fashion Nova - My order was canceled and I have not received the refund money
Fashionnova said that they have already refunded my money due to a canceled order but i have not received the money
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