Cancelled order

Fashion Nova - Cancelled order
I ordered two pants on fashion nova and my order was cancelled.I called my back and they told me to try again so I proceeded to do so and unfortunately my order was cancelled.The money for the two transactions that I made was taken out of my account .It is very hard to get in touch with you guys .
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ID
#3990456 Review #3990456 is a subjective opinion of poster.
Location
Kingston, Kingston

Need a rush order by Thursday evening

I ordered a dress and the dress was too small. So I wanted to order another one but I needed it by Thursday and it does not state an exact date for the rush fee.do

User's recommendation: pick another site to purchase from where you can speak to a person on the phone.

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ID
#3988432 Review #3988432 is a subjective opinion of poster.
Location
Mansfield, Louisiana

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Verified Reviewer
New Reviewer

Missing my package no one is helping

No one is willing to help with this matter worst company ever. Delivering my package to a non reliable company this is just stilling from people almost $400 that I spend with this company no clothes And no refund. This is messed up

User's recommendation: To not buy from this company at all.

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ID
#3987849 Review #3987849 is a subjective opinion of poster.
Loss
$389
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Non receipt of items

They are not willing to help me with orders not received. Its quite a pitty all this money they make and cant rectify missing items.

User's recommendation: Don’t buy.

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ID
#3987827 Review #3987827 is a subjective opinion of poster.
Loss
$400
Preferred solution
Full refund
New Reviewer

Missing items

i received 1 of 2 packages, there is no update tracking for the second package, when can i expect it? has it been shipped?
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ID
#3987129 Review #3987129 is a subjective opinion of poster.
Cons
  • No customer service rep to talk to
Loss
$250
Preferred solution
Deliver product or service ordered

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Verified Reviewer
New Reviewer

They use lso and charge a lot for delivery and lso shipping sucks

Fashion Nova - They use lso and charge a lot for delivery and lso shipping sucks
Ive been a fashion nova client since they started at first they used regular mail shipping now they use lso it sucks Ive lost plenty of orders with them you cant reach nobody for help

User's recommendation: Don’t do it.

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1 comment
#2252825

Client ? How about "Fish on the hook" ?

ID
#3986055 Review #3986055 is a subjective opinion of poster.
Pros
  • Great clothes
Cons
  • Sucky customer service
Loss
$53
Preferred solution
Full refund

I’m having a hard time with my delivery I made changes with the shipping company and they’re still having issues with delivering my order I’m not happy with the service and I need this resolved as soo

My order is being delayed and I put the correct information Im not happy and I need this resolved today
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ID
#3985813 Review #3985813 is a subjective opinion of poster.
Location
Atlanta, Georgia

No order

Where is my order at it said it was delivered and I do not have it please put my money back in my card
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ID
#3985653 Review #3985653 is a subjective opinion of poster.
Location
Brooklyn, New York

The address change policy

I wish a better policy was implemented. One digit was changed on my zip code and when I went to change it , scrolling down I discovered that that would not be an option. Which is displeasing because mistakes happen . But my package says its being delivered today , so Im hoping that regardless of the one number that the driver still delivers to my address

User's recommendation: Check check check everything before submitting your order.

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ID
#3985604 Review #3985604 is a subjective opinion of poster.
Location
Louisville, Kentucky

Needs to make changes to my order ASAP

I had just placed an order and I realized the one of my t-shirts was the wrong size so I was trying to contact the company before the item was sent to me but I could reach no one I've emailed and sent multiple messages but I never received any assistance and the second issue was I had a discount code that never got applied to my order

User's recommendation: Make sure you check over everything before completing your purchase.

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1 comment
#2252826

I hope you read the last line of your post. Live it, remember it.

ID
#3985351 Review #3985351 is a subjective opinion of poster.
Location
Detroit, Michigan

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Verified Reviewer
New Reviewer

Never answer for return items

I order a shirt from them was too small for me I email them to get return label they email me back seeing sorry but never received the return label
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ID
#3983720 Review #3983720 is a subjective opinion of poster.
Location
Chattanooga, Tennessee

Can't speak to anyone

I received my order today and one of the pairs of pants has a broken zipper. I cannot get a hold of anyone to get them replaced!
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1 comment
#2252827

Nobody is going to pay someone to sit and wait for your call about a broken zipper. Nothing is more expensive or more trouble than human employees for employers.

Your gripe is the same as 97% of those appearing on this site - "can't call anyone" "live human" "can't get ahold". You're using sketchy websites and buying things sight unseen ; what would entitle you to personal service ?

ID
#3982782 Review #3982782 is a subjective opinion of poster.
Location
Knoxville, Tennessee

Package not delivered

I both some stuff from fashion nova and I received half the stuff I reported it and until this day no package it almost a month now
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ID
#3982669 Review #3982669 is a subjective opinion of poster.
Location
Syracuse, Indiana

My shoes

Fashion Nova - My shoes
Why is my shoes not here yet I ordered my shoes on September 2nd they never gave me a confirmation number or anything
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ID
#3982099 Review #3982099 is a subjective opinion of poster.
Location
Peoria, Illinois

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Verified Reviewer
New Reviewer

Status of order

Fashion Nova - Status of order
Dnt have a confirmation email to confirm my order is suppose to be here on today please give me a call at 219-577-****
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ID
#3982044 Review #3982044 is a subjective opinion of poster.
Service
Fashion Nova Shipping Service
Pros
  • Great product
Cons
  • Lack of email and phone support
Preferred solution
Deliver product or service ordered